FAQ - tawnydove
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We currently have sizes ranging S-XL. You can also write to us at connect@tawnydove.com for custom sizes.

Yes. You can browse through our collections without creating an account and select merchandise you like. But to be able to buy, you need to set up an account which is an easy process. To create an account you simple need to click ‘REGISTER’ at the top right corner.

For domestic transactions we accept all major credit and debit cards (including MASTER CARD, VISA, and AMERICAN EXPRESS) and provide net banking options across major banks, wallets.
If you are not able to make a payment via the above options, please send us an email to connect@tawnydove.com and we will send you options to pay.

Yes, we offer Cash On Delivery for domestic orders.

We process your order within 24 hours. All orders placed shall be delivered within 6-8 working days.

For your convenience, each product description contains detailed information about the garment and its different fits and sizes. Please read the information given available there and also consult our sizing guide. If you need any assistance, feel free to get in touch at connect@tawnydove.com

We do customize on request, write to us at connect@tawnydove.com

A flat fee of INR 300 is charged for shipping and we offer free shipping on orders above INR 5000 for all domestic orders. An auto generated shipping fee will be charged based on the region for all International orders.

A tracking number is given to each package when dispatched so the travel of the package can be monitored. The tracking number is sent to your email when the order is fulfilled and dispatched from the studio.

We offer 10% discount for all our first time customers.

We do take up early delivery requests. Do write to us an email to connect@tawnydove.com to check the feasibility prior to placing your order.

Kindly write in to connect@tawnydove.com for change in address and we will be happy to deliver to the updated address if the order has not been dispatched.

We are happy to exchange your purchase that is unworn, unwashed, unused, undamaged and retaining the original tags within 3 days from the date of delivery, for a different size or style. However this is dependent on our inventory. In case, we do not have stock we will issue a credit note valid for 3 months for your future purchase. We do not offer exchange on discounted and customized products.

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